Customer Service Guarantee
CALbath strongly believes in the importance of the quality of our products and our performance in the field, as well as our service overall. We set a higher standard and are committed to total customer satisfaction.
CALbath promises to:
- Treat all customers and potential customers with integrity, honesty, and professionalism.
- Treat your home with the utmost respect and care.
- Provide detailed written estimates, quotes and change orders in a timely manner.
- Respond to all phone calls, emails and inquiries in a timely manner.
- Provide a written warranty on installed products and services.
- Stand behind our work 100% per our written warranty.
- Start and complete your project on schedule.
- Communicate clearly all aspects of work performed before, during and after a project.
- Handle all service calls in a timely manner.
- Assist customers with manufacturer warranty issues for any parts supplied and installed.
- Provide the highest quality workmanship and customer service by the best trained designers, estimators, installers and service staff in the industry.
To learn more, visit a CALbath location today.